FAQ's
FAQ's
FAQ's
Want to learn more about Robora?
These FAQs will help you explore our products in detail.
Want to learn more about Robora?
These FAQs will help you explore our products in detail.
Want to learn more about Robora?
These FAQs will help you explore our products in detail.
Still have questions?
Still have questions?
Still have questions?
Still have questions?
Still have questions?
We're here to help. Contact us here.
We're here to help. Contact us here.
We're here to help. Contact us here.
What is Robora?
What is Robora?
What is Robora?
Robora is both a trusted ally and a simple, but powerful, tool in helping you identify and move excess cash for higher-earnings. Robora, through our partner bank, provides access to the largest bank network of its kind so your funds will be placed at FDIC-insured² banks that pay interest at rates you should find compelling. As a tool, Robora empowers you to determine what is excess cash in your existing accounts and easily and safely transfer the excess cash to the high-yielding accounts until that cash is otherwise needed. Think of us as a partner to help level the playing field with better cash management.
Robora is both a trusted ally and a simple, but powerful, tool in helping you identify and move excess cash for higher-earnings. Robora, through our partner bank, provides access to the largest bank network of its kind so your funds will be placed at FDIC-insured² banks that pay interest at rates you should find compelling. As a tool, Robora empowers you to determine what is excess cash in your existing accounts and easily and safely transfer the excess cash to the high-yielding accounts until that cash is otherwise needed. Think of us as a partner to help level the playing field with better cash management.
Robora is both a trusted ally and a simple, but powerful, tool in helping you identify and move excess cash for higher-earnings. Robora, through our partner bank, provides access to the largest bank network of its kind so your funds will be placed at FDIC-insured² banks that pay interest at rates you should find compelling. As a tool, Robora empowers you to determine what is excess cash in your existing accounts and easily and safely transfer the excess cash to the high-yielding accounts until that cash is otherwise needed. Think of us as a partner to help level the playing field with better cash management.
Robora is both a trusted ally and a simple, but powerful, tool in helping you identify and move excess cash for higher-earnings. Robora, through our partner bank, provides access to the largest bank network of its kind so your funds will be placed at FDIC-insured² banks that pay interest at rates you should find compelling. As a tool, Robora empowers you to determine what is excess cash in your existing accounts and easily and safely transfer the excess cash to the high-yielding accounts until that cash is otherwise needed. Think of us as a partner to help level the playing field with better cash management.
*Your funds are held with FDIC-insured depository institutions, not with Robora. Robora is not a bank. We are a financial technology company and your “robo” cash advisor empowering the ability to find safe, high-yielding returns. Banking services are provided by OMB Bank, member FDIC, and OMB Bank will place deposits through IntraFi’s ICS service, which is the largest bank network of its kind, and subject to the ICS Deposit Placement Agreement. Certain conditions must be satisfied for “pass-through” FDIC deposit insurance coverage to apply.
*Your funds are held with FDIC-insured depository institutions, not with Robora. Robora is not a bank. We are a financial technology company and your “robo” cash advisor empowering the ability to find safe, high-yielding returns. Banking services are provided by OMB Bank, member FDIC, and OMB Bank will place deposits through IntraFi’s ICS service, which is the largest bank network of its kind, and subject to the ICS Deposit Placement Agreement. Certain conditions must be satisfied for “pass-through” FDIC deposit insurance coverage to apply.
*Your funds are held with FDIC-insured depository institutions, not with Robora. Robora is not a bank. We are a financial technology company and your “robo” cash advisor empowering the ability to find safe, high-yielding returns. Banking services are provided by OMB Bank, member FDIC, and OMB Bank will place deposits through IntraFi’s ICS service, which is the largest bank network of its kind, and subject to the ICS Deposit Placement Agreement. Certain conditions must be satisfied for “pass-through” FDIC deposit insurance coverage to apply.
*Your funds are held with FDIC-insured depository institutions, not with Robora. Robora is not a bank. We are a financial technology company and your “robo” cash advisor empowering the ability to find safe, high-yielding returns. Banking services are provided by OMB Bank, member FDIC, and OMB Bank will place deposits through IntraFi’s ICS service, which is the largest bank network of its kind, and subject to the ICS Deposit Placement Agreement. Certain conditions must be satisfied for “pass-through” FDIC deposit insurance coverage to apply.
Why is Robora for me?
Why is Robora for me?
Why is Robora for me?
We believe most people and businesses are:
We believe most people and businesses are:
Either unaware of how excess cash, even if temporary, can materially boost their earnings or savings, or
Either unaware of how excess cash, even if temporary, can materially boost their earnings or savings, or
Under-equipped to obtain this stream of earnings with simple, no-hassle tools.
Under-equipped to obtain this stream of earnings with simple, no-hassle tools.
Under-equipped to obtain this stream of earnings with simple, no-hassle tools.
Under-equipped to obtain this stream of earnings with simple, no-hassle tools.
Under-equipped to obtain this stream of earnings with simple, no-hassle tools.
Our goal is to bring awareness and effective solutions so you can improve cash management and earnings without changing your daily or business lives.
Our goal is to bring awareness and effective solutions so you can improve cash management and earnings without changing your daily or business lives.
How is Robora different?
How is Robora different?
How is Robora different?
We firmly believe the financial world is intentionally underserving most individuals and businesses. Our goal is empowering you to control your own cash returns and management without waiting on others. Therefore, our unique solutions provide simple tools, generate high cash returns, and are accessible to all customers.
That is why Robora built weekly sweeps, anytime access, unlimited transfers, and cash analytics for our customers. Being an ally means we provide you value and choices not otherwise offered to you, and you ultimately decide how to utilize Robora.
Is Robora a bank?
Is Robora a bank?
Is Robora a bank?
No, Robora is not a bank, which frees us to work on your behalf in the current world of cash returns and cash management. This enables us to find the highest-yielding accounts regardless of bank.
No, Robora is not a bank, which frees us to work on your behalf in the current world of cash returns and cash management. This enables us to find the highest-yielding accounts regardless of bank.
We then focus on making your cash management simple by:
We then focus on making your cash management simple by:
Linking your account(s) to the high-interest savings account.
Linking your account(s) to the high-interest savings account.
Using our smart tools to help identify excess cash.
Using our smart tools to help identify excess cash.
Automating sweeps between your accounts.
Automating sweeps between your accounts.
Providing data and transaction analytics.
Providing data and transaction analytics.
Is Robora for all businesses?
Is Robora for all businesses?
Is Robora for all businesses?
Yes, all businesses can utilize Robora. Robora was designed to bring cash management and high-earnings tools to all businesses, especially small and medium sized businesses. Robora's tools help identify what is excess cash or help those with obvious excess balances during seasonal peaks or start-up or VC funded periods.
Yes, all businesses can utilize Robora. Robora was designed to bring cash management and high-earnings tools to all businesses, especially small and medium sized businesses. Robora's tools help identify what is excess cash or help those with obvious excess balances during seasonal peaks or start-up or VC funded periods.
Is Robora for all individuals?
Is Robora for all individuals?
Is Robora for all individuals?
Yes, any individual can utilize Robora. In fact, individuals commonly do not have the time or tools to optimize cash in their personal checking accounts. Robora provides easy-to-use, automated features to help individuals gain additional earnings from temporary or semi-permanent cash balances in their personal accounts.
Yes, any individual can utilize Robora. In fact, individuals commonly do not have the time or tools to optimize cash in their personal checking accounts. Robora provides easy-to-use, automated features to help individuals gain additional earnings from temporary or semi-permanent cash balances in their personal accounts.
How does Robora for individuals differ from Robora for businesses?
How does Robora for individuals differ from Robora for businesses?
How does Robora for individuals differ from Robora for businesses?
How does Robora for individuals differ from Robora for businesses?
The tools and options are the same regardless of customer. The only difference is the business information versus personal information collected for "know your business" and "know your customer" regulator requirements to open the high-yielding account. After that, the cash management tool, high-yielding account link, and automated sweeps work seamlessly regardless of the customer.
How does Robora make money?
How does Robora make money?
How does Robora make money?
Our revenue model is straight forward. We are paid by the partner bank a spread above the customer's interest rate. This spread enables us to create the safe and secure tool, and pay any transaction and transfer costs on your behalf.
Our revenue model is straight forward. We are paid by the partner bank a spread above the customer's interest rate. This spread enables us to create the safe and secure tool, and pay any transaction and transfer costs on your behalf.
What happens to my existing bank account?
What happens to my existing bank account?
What happens to my existing bank account?
Nothing at all! Your existing account or accounts remain as they are. The new, high-interest savings account is simply linked to your existing account(s) and enhances your ability to earn on unneeded cash through linked sweeps.
Nothing at all! Your existing account or accounts remain as they are. The new, high-interest savings account is simply linked to your existing account(s) and enhances your ability to earn on unneeded cash through linked sweeps.
What type of bank accounts can I link?
What type of bank accounts can I link?
What type of bank accounts can I link?
You can link any of your existing bank accounts - checking or savings accounts - with cash you wish to optimize for higher earnings.
You can link any of your existing bank accounts - checking or savings accounts - with cash you wish to optimize for higher earnings.
Can I link multiple accounts? What about joint, spousal, and business accounts?
Can I link multiple accounts? What about joint, spousal, and business accounts?
Can I link multiple accounts? What about joint, spousal, and business accounts?
Yes, you can link multiple bank accounts with Robora, and we hope you do!
Yes, you can link multiple bank accounts with Robora, and we hope you do!
If you open a Personal account:
You can link multiple personal external accounts in your name to your Robora account.
You can link joint external accounts where you are one of the owners to your Robora account.
If you open a Business account:
You can link multiple business accounts owned by the business to the Robora business account.
If you open a Personal account:
You can link multiple personal external accounts in your name to your Robora account.
You can link joint external accounts where you are one of the owners to your Robora account.
If you open a Business account:
You can link multiple business accounts owned by the business to the Robora business account.
If you open a Personal account:
You can link multiple personal external accounts in your name to your Robora account.
You can link joint external accounts where you are one of the owners to your Robora account.
If you open a Business account:
You can link multiple business accounts owned by the business to the Robora business account.
Yes, you can link multiple bank accounts with Robora, and we hope you do!
You can link multiple accounts according to the following:
If you open a Personal account:
You can link multiple personal external accounts in your name to your Robora account.
You can link joint external accounts where you are one of the owners to your Robora account.
If you open a Business account:
You can link multiple business accounts owned by the business to the Robora business account.
If you open a Personal account:
You can link multiple personal external accounts in your name to your Robora account.
You can link joint external accounts where you are one of the owners to your Robora account.
If you open a Business account:
You can link multiple business accounts owned by the business to the Robora business account.
If you open a Personal account:
You can link multiple personal external accounts in your name to your Robora account.
You can link joint external accounts where you are one of the owners to your Robora account.
If you open a Business account:
You can link multiple business accounts owned by the business to the Robora business account.
How does Robora open a high-yield savings account for me?
How does Robora open a high-yield savings account for me?
How does Robora open a high-yield savings account for me?
During your registration with Robora, we collect the requisite information via a fully digital onboarding process to open your Robora Cash account, a high-yielding account with our trusted banking partner.
During your registration with Robora, we collect the requisite information via a fully digital onboarding process to open your Robora Cash account, a high-yielding account with our trusted banking partner.
How much cash can I optimize?
How much cash can I optimize?
How much cash can I optimize?
You decide – but we can help! The key is to decide what minimum cash to retain in your primary account, and the rest can be used to seek high, safe returns. Robora uses its proprietary cash management tool that quickly and automatically evaluates your account history and estimates what is the likely amount of excess or unused cash and what is the recommended minimum cash. You ultimately can then decide the amounts and triggers, and whether you choose the automated weekly sweeps or manual control.
You decide – but we can help! The key is to decide what minimum cash to retain in your primary account, and the rest can be used to seek high, safe returns. Robora uses its proprietary cash management tool that quickly and automatically evaluates your account history and estimates what is the likely amount of excess or unused cash and what is the recommended minimum cash. You ultimately can then decide the amounts and triggers, and whether you choose the automated weekly sweeps or manual control.
How do I achieve higher returns? How does it work?
How do I achieve higher returns? How does it work?
How do I achieve higher returns? How does it work?
It’s easy. Choose an account or accounts with excess cash. Robora will then link your existing bank account with a high-yielding, FDIC insured² deposit account through our partner bank. Now your existing account is connected to your new account, and you sweep the excess cash between accounts. Earn higher-yields while retaining same day access when the cash is needed.
It’s easy. Choose an account or accounts with excess cash. Robora will then link your existing bank account with a high-yielding, FDIC insured² deposit account through our partner bank. Now your existing account is connected to your new account, and you sweep the excess cash between accounts. Earn higher-yields while retaining same day access when the cash is needed.
We establish links through encrypted integration tools. We also partner with only those banks and networks that have earned their trust. So you see achieving higher returns with Robora is both simple and safe!
Can I withdraw my funds anytime I wish?
Can I withdraw my funds anytime I wish?
Can I withdraw my funds anytime I wish?
Yes, you can. It is your money at all times and you can access or withdraw any or all of the amount at anytime. This can be done using unlimited free ACH, which typically takes 0-1 business days. If you need cash faster, you can also utilize wire transfers, at the standard wire cost of our banking partner. See Pricing.
Robora's mission is to empower you to manage your cash for optimal returns. We provide automated transfers and suggested sweep thresholds as tools for you to use. But you can always move cash whenever you wish or turn off automation. In fact, Robora ensures your easy access to cash so that you are confident in maximizing cash returns with Robora.
Yes, you can. It is your money at all times and you can access or withdraw any or all of the amount at anytime. This can be done using unlimited free ACH, which typically takes 0-1 business days. If you need cash faster, you can also utilize wire transfers, at the standard wire cost of our banking partner. See Pricing.
Robora's mission is to empower you to manage your cash for optimal returns. We provide automated transfers and suggested sweep thresholds as tools for you to use. But you can always move cash whenever you wish or turn off automation. In fact, Robora ensures your easy access to cash so that you are confident in maximizing cash returns with Robora.
Yes, you can. It is your money at all times and you can access or withdraw any or all of the amount at anytime. This can be done using unlimited free ACH, which typically takes 0-1 business days. If you need cash faster, you can also utilize wire transfers, at the standard wire cost of our banking partner. See Pricing.
Robora's mission is to empower you to manage your cash for optimal returns. We provide automated transfers and suggested sweep thresholds as tools for you to use. But you can always move cash whenever you wish or turn off automation. In fact, Robora ensures your easy access to cash so that you are confident in maximizing cash returns with Robora.
Yes, you can. It is your money at all times and you can access or withdraw any or all of the amount at anytime. This can be done using unlimited free ACH, which typically takes 0-1 business days. If you need cash faster, you can also utilize wire transfers, at the standard wire cost of our banking partner. See Pricing.
Robora's mission is to empower you to manage your cash for optimal returns. We provide automated transfers and suggested sweep thresholds as tools for you to use. But you can always move cash whenever you wish or turn off automation. In fact, Robora ensures your easy access to cash so that you are confident in maximizing cash returns with Robora.
How do I have same-day, anytime access?
How do I have same-day, anytime access?
How do I have same-day, anytime access?
It's your cash and there is no reason you have to wait for it ever again. We designed our solution to operate as if it remains exactly where you put it - in your bank. A transfer initiated before 2 PM ET is eligible for the same-day ACH settlement, no fees being incurred. Additionally, domestic wire transfers initiated before 3 PM ET typically settle within hours, but wires carry a standard fee, making ACH transfers the best bet.
It's your cash and there is no reason you have to wait for it ever again. We designed our solution to operate as if it remains exactly where you put it - in your bank. A transfer initiated before 2 PM ET is eligible for the same-day ACH settlement, no fees being incurred. Additionally, domestic wire transfers initiated before 3 PM ET typically settle within hours, but wires carry a standard fee, making ACH transfers the best bet.
It's your cash and there is no reason you have to wait for it ever again. We designed our solution to operate as if it remains exactly where you put it - in your bank. A transfer initiated before 2 PM ET is eligible for the same-day ACH settlement, no fees being incurred. Additionally, domestic wire transfers initiated before 3 PM ET typically settle within hours, but wires carry a standard fee, making ACH transfers the best bet.
It's your cash and there is no reason you have to wait for it ever again. We designed our solution to operate as if it remains exactly where you put it - in your bank. A transfer initiated before 2 PM ET is eligible for the same-day ACH settlement, no fees being incurred. Additionally, domestic wire transfers initiated before 3 PM ET typically settle within hours, but wires carry a standard fee, making ACH transfers the best bet.
Are there any prerequisites to open a Robora account?
Are there any prerequisites to open a Robora account?
Are there any prerequisites to open a Robora account?
Robora is open to all customers, and the only practical prerequisite is that the customer has an existing bank account with a cash balance to optimize and a minimum transferred balance of $10,000. To open the account, you will have to provide certain identification information for "know your customer" and "know your business" regulatory requirements.
Robora is open to all customers, and the only practical prerequisite is that the customer has an existing bank account with a cash balance to optimize and a minimum transferred balance of $10,000. To open the account, you will have to provide certain identification information for "know your customer" and "know your business" regulatory requirements.
What fees are associated with my Robora's account?
What fees are associated with my Robora's account?
What fees are associated with my Robora's account?
There is a free trial for the first 30 days. After which, there is
No monthly fee for aggregate average monthly account balances of $100,000 or greater and
A fee of $15 for such month the aggregate average monthly account balances are less than $100,000.
"Aggregate average monthly account balances” is the daily average deposit balance of the Robora account or accounts for a single Robora login profile. There is no long term commitment and you may terminate at any time.
How do I receive more than the standard FDIC insurance² coverage of $250,000?
How do I receive more than the standard FDIC insurance² coverage of $250,000?
How do I receive more than the standard FDIC insurance² coverage of $250,000?
The current standard maximum deposit insurance amount is $250,000 (“SMDIA”) per depositor, per insured bank, for each account ownership category. To learn more, please go to FDIC.gov/resources. Said differently, the FDIC insures deposits per depositor, per insured depository institution, per insurable capacity. Our partner bank offers a sweep program that allocates funds to accounts across a network of chartered banks. Under the sweep program, funds deposited by you with our partner bank are swept across this network, providing access to millions of dollars in aggregate FDIC insurance² at network banks. Keep in mind, the SMDIA applies to any other funds you may hold at any receiving bank. There are certain bank record keeping and other conditions that must be met. To mitigate any concerns of other deposits held at a bank, you have the ability to exclude banks from holding your deposits via IntraFi’s ICS services. To learn more, please go to intrafi.com/ics-cdars.
The current standard maximum deposit insurance amount is $250,000 (“SMDIA”) per depositor, per insured bank, for each account ownership category. To learn more, please go to FDIC.gov/resources. Said differently, the FDIC insures deposits a “person/business” holds in one insured bank separately from any deposits that the “person/business” owns in another separately chartered insured bank. Our partner bank offers a sweep program that opens accounts for your benefit across a network of chartered banks. Under this sweep program, funds deposited by you with our partner bank are swept across this network for up to the SMDIA for you per receiving bank in order to offer up to $125M of FDIC insurance² coverage. Keep in mind, the SMDIA includes any other funds you may hold at any receiving bank. There are certain bank record keeping and other conditions that must be met, which will be outlined in our partner bank's enhanced deposit program.
The current standard maximum deposit insurance amount is $250,000 (“SMDIA”) per depositor, per insured bank, for each account ownership category. To learn more, please go to FDIC.gov/resources. Said differently, the FDIC insures² deposits per depositor, per insured depository institution, per insurable capacity. Our partner bank offers a sweep program that allocates funds to accounts across a network of chartered banks. Under the sweep program, funds deposited by you with our partner bank are swept across this network, providing access to millions of dollars in aggregate FDIC insurance² at network banks. Keep in mind, the SMDIA applies to any other funds you may hold at any receiving bank. There are certain bank record keeping and other conditions that must be met. To mitigate any concerns of other deposits held at a bank, you have the ability to exclude banks from holding your deposits via IntraFi’s ICS services. To learn more, please go to intrafi.com/ics-cdars.
Is it safe and secure? How does Robora ensure that?
Is it safe and secure? How does Robora ensure that?
Is it safe and secure? How does Robora ensure that?
Trust and security is foundational to us. We take great measures to ensure the safety of your funds. In fact, Robora's was designed to gain your confidence through the following:
Trust and security is foundational to us. We take great measures to ensure the safety of your funds. In fact, Robora's was designed to gain your confidence through the following:
Your money remains either with your existing bank or with a Federally regulated, FDIC insured² bank, never with Robora or anywhere else.
Your Robora cash account only permits transfers back to your existing bank account.
Your Robora cash account only permits transfers back to your existing bank account.
Your funds are always placed in accounts at FDIC-insured² banks, where they will be eligible for FDIC insurance² regardless of the failure of Robora or our banking partner.
We use Plaid, a leading secure verification platform, to link accounts through secure identification processes.
We use Plaid, a leading secure verification platform, to link accounts through secure identification processes.
We employ multi-factor authentications.
We employ multi-factor authentications.
We take your privacy and personal information very seriously by using high standards and data encryption in protecting your information and not selling your data to third-parties.
We take your privacy and personal information very seriously by using high standards and data encryption in protecting your information and not selling your data to third-parties.
Does Robora hold my funds at any point in time?
Does Robora hold my funds at any point in time?
Does Robora hold my funds at any point in time?
No. Robora does not hold your funds, at any point in time. Your money is transferred directly between your accounts, and does not go through Robora or any Robora owned accounts.
No. Robora does not hold your funds, at any point in time. Your money is transferred directly between your accounts, and does not go through Robora or any Robora owned accounts.
What customer support does Robora offer?
What customer support does Robora offer?
What customer support does Robora offer?
We have specialized support teams catering to both businesses and individuals. Whether you're a business owner or an individual user, rest assured that our team is here to assist you every step of the way.
We have specialized support teams catering to both businesses and individuals. Whether you're a business owner or an individual user, rest assured that our team is here to assist you every step of the way.
If you need support, contact us at support@roborafinancial.com
If you need support, contact us at support@roborafinancial.com
How do I know if it's actually Robora contacting me?
How do I know if it's actually Robora contacting me?
How do I know if it's actually Robora contacting me?
Always confirm you are speaking with personnel from Robora. If uncertain, end the call and contact our customer support through our official support email.
Here's what you need to know:
Here's what you need to know:
We never ask for your OTPs, passwords, PINs, or any personal details.
We'll never reach out to you via social media DMs.
Make sure to double-check the sender's email domain (support@roborafinancial.com) carefully for spelling errors and extra characters when you receive any communication from us.
We never ask for your OTPs, passwords, PINs, or any personal details.
We'll never reach out to you via social media DMs.
Make sure to double-check the sender's email domain (support@roborafinancial.com) carefully for spelling errors and extra characters when you receive any communication from us.